Accessibility Information

Welcome to Topsham Museum, this page is designed to help you plan and enjoy your visit.

Wheelchair Access: The garden and part of the Museum (see below for details) are  accessable. Regretfully, as an old and listed building, three rooms in the Merchant’s House cannot be accessed by wheelchair users.

Other Access Needs: Guide dogs are allowed in the Museum. A new virtual tour is now available and we plan to have this available on a screen in the Museum-it has an audio description and British Sign Language will be added. Please let one of the Stewards know if you require any assistance during your visit.

Please see below for details about access to the various areas of the Museum

River Gallery, Underloft (including Shop), Tea Room and Garden – access for wheelchair users is available to these areas but please note that there is a slight incline along the path from the gate to the main visitors’ entrance. There are no steps.

Sail Loft – There is a lift from the River Gallery to the Sail Loft.  In the case of breakdown, emergency evacuation or power cut the lift will not be in operation.  There is no alternative other than the stairs, so visitors should not use the lift unless they can get down the stairs (with help if needed).

Merchant’s House, first floor – Access from the Sail Loft is via a short and steep set of stairs.

Merchant’s House, ground floor – Access from the Tea Room is via a short and steep set of stairs.  Wheelchair access using a portable ramp may be available on request.  We will do our best to accommodate you, but please note, there may not be a volunteer on duty who is able to lift and put the ramp in place.

Alternatives – We re pleased to announce our new virtual tour of the Museum which guides you through the Museum room by room. This also has audio description and we plan to add British Sign Language as soon as possible. The virtual tour can be accessed from this site . We also have a brand new full colour, 48 page guidebook, available from our online shop.

Toilets – A disabled access toilet is available, however please note that there may not be sufficient space to manoeuvre large motorised wheelchairs.

Parking –  There is some parking in the road including a section with double yellow lines available to blue badge holders.  Sorry, but as this is a public road, we have no means of reserving this space.

Public car parks can be found on the Quay and in Holman Way.  The Quay car park is more expensive but closer to the Museum.

Museum Lectures – We can accommodate wheelchairs at these lectures. A hearing loop is also available. Please email info@topshammuseum.org.uk to reserve a space.  Please see the Museum Lecture page for details of our forthcoming lectures.